SERVICES

My focus is on enabling transformation – through a creative and collaborative approach, supported by data and intelligence. I strive for impactful change and evolution of a clients home, organisation or environment. I play at the intersect of Spatial Design, Experience Design and Strategy.

I apply proven user centered design research tools and practical methodologies to solve complex problems related to space, services and experiences.

My Background

2 years as a practicing Interior designer working on residential new builds and renovations
10+ years leading Human Centred design teams
3 years Theatre and Film set Design
Masters degree (Distinction) in Design Thinking and Human Centred design from AUT
BA Hons (First) in Theatre Design for Performance, from Central Saint Martins London

Diploma in Interior Design from Interior Design institute

Human centred evidence based strategy

Plan, conduct and analyse user research to discover new opportunities, for short and longer term gain, assessing organisational culture, performance criteria and customer experience.
Use interdisciplinary thinking and collaboration to ground all ideas in research insights and design constraints

Compelling storytelling and communication

Synthesise information and data into strong narratives.
Work with senior stakeholders to align on a vision and move a project forward.
Articulate and represent scenarios to illustrate a range of relevant solutions based on research that meet the client’s objectives.

Engaging workshops, user testing and facilitation

Workshop design and facilitation with users, internal teams, and other stakeholders.
Define and develop concepts and prototypes of spaces, experiences and services to test with users.

Spatial and experience design development and delivery

Develop design blueprints to explore and define how a new concept will work within the wider organisational structure and the inputs required from teams and technology.
Develop conceptual and detailed design drawings of interior spaces to explore and define how a new concept will work within the wider spatial structure and the inputs required from teams.
Develop clear and concise briefs and work closely with stakeholders and delivery teams to ensure outcomes align with the design intent.